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October 20, 2017

Call Before You Dig

A Centre point to register your digging work.

Just tell us when and where you plan to dig, we will get the owner of underground utilities to respond to you directly with their underground cable/pipe information.

Members
digi celcom telekom malaysia maxis time
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Managed by
Malaysian Access Forum Berhad
No 46B, Jalan Diplomatik 3/1, Diplomatik Enklaf, 62050 Putrajaya, Wilayah Persekutuan
(+603) 8881 1964 (+603) 8881 1962
About CBYD

A Centre point to register your digging work.


One of the main causes for telecommunication service interruptions in this country is excavators damaging the underground cables or fibre facilities.

To minimize damages to underground utility facilities, a portal notification system is one of the tool that will disseminate information on any digging or trenching work.

‘Call Before You Dig’ (CBYD) portal acts as notification centre to notify and alert the participating members before any digging work to be carried out.

The objectives of the CBYD portal are as follows;

  • To reduce the number of incidents and disruptions to the services provided by telecommunication companies and public utility owners.
  • To ensure Malaysian’s underground & aerial assets are safeguarded against unplanned fiber/cable cuts.
  • To expedite restoration time to resume services in the event of fibre/cable cut.
  • To promote safe deployment practice to all.

Current participating members for CBYD portal are Maxis, TM, Celcom Time dotcom & Digi. Later on to grow the CBYD membership base to ultimately include other underground & aerial asset owners (i.e. electricity, gas and water) over a period of time.

Communications And Multimedia Act 1998 (Act 588)

Damage to network facilities, etc.


Under section 235 of the Communications And Multimedia Act 1998 (Act 588) provides that a person who, by any wilful, dishonest or negligent act or omission, extends, tampers with adjusts, alters, removes, destroys or damages any network facilities or any part of them commits an offence and shall, on conviction, be liable to a fine not exceeding three hundred thousand ringgit or to imprisonment for a term not exceeding three years or to both.

What's New?

Latest Updates


CBYD Video Promo
29 August 2017

"Call Before You Dig" Medium Berkesan Salur Maklumat Pembaikan Jalan
10 August 2017

SHAH ALAM, 15 Jun (Malaysiaaktif) – Gangguan perkhidmatan akibat kerosakan kabel dan fiber bawah tanah merupakan sesuatu yang tidak dapat dielakkan. Gangguan ini bukan sahaja melibatkan kos yang besar untuk dibaik pulih tetapi juga boleh menjejaskan perkhidmatan lain yang menggunakan sistem telekomunikasi selain menjejaskan reputasi syarikat.

Justeru, dalam membendung dan mengurangkan masalah ini, Kementerian Komunikasi dan Multimedia Malaysia (KKMM) bekerjasama dengan Malaysian Access Forum Berhad (MAFB) membangunkan portal ‘Call Before You Dig’ (CBYD) sebagai salah satu usaha proaktif dalam memastikan gangguan perkhidmatan berada pada tahap minimum.

Menurut Timbalan Menteri KKMM, Datuk Jailani Johari, melalui inisiatif ini, pihak kontraktor dan syarikat yang akan menjalankan kerja penambahbaikan jalan perlu memberitahu terlebih dahulu kepada pihak MAFB untuk memastikan maklumat tersebut dimasukkan ke dalam portal CBYD bagi memberi makluman kepada syarikat utiliti dan pengendali kemudahan awam.

“Setakat ini, sebanyak lima syarikat telekomunikasi telah menyertai inisiatif ini antaranya TIME, MAXIS, DiGi, Telekom Malaysia dan CELCOM. Sektor kemudahan awam lain seperti elektrik, air, gas, Jabatan Kerja Raya (JKR), Pihak Berkuasa Tempatan (PBT) seluruh negara dan syarikat-syarikat lain yang mempunyai aset bawah tanah juga diseru untuk menyertai inisiatif ini,” ujar Jailani.

Beliau berkata demikian ketika berucap merasmikan Majlis Pelancaran Portal ‘CBYD’ Malaysian Access Forum Berhad di Glenmarie Golf & Country Club, di sini, hari ini.

Tambahnya, penggunaan portal seperti ini sejajar dengan perkembangan negara maju seperti Amerika Syarikat.

“Saya melihat penggunaan Portal CYBD ini akan membantu pemain industri di dalam kerja-kerja perancangan untuk memperluaskan perkhidmatan pada masa hadapan melalui data yang dikumpulkan dalam portal ini.

“Selain sektor telekomunikasi, penggunaan portal ini wajar dipertimbangkan untuk diperluaskan skopnya ke sektor kemudahan awam lain seperti eletrik, air dan gas,” jelas Jailani.

Turut hadir, Pengerusi MAFB, Datuk Mohd Taib dan Ketua Pegawai Pembangunan Industri Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM), Datuk Mohd Ali Hanafiah Mohd Yunus.

Portal ‘CBYD’ yang telah siap dan diuji sejak awal tahun 2017 ini telah mencatatkan pengurangan kes pemotongan kabel iaitu hanya sebanyak lima kes dalam suku tahun pertama dan kedua tahun 2017 berbanding 34 kes tempoh yang sama pada tahun 2016. Pengguna boleh melayari portal ini di laman web http://cbyd.com.my/.

Utility service providers urged to announce excavation works on online portal 'Call Before You Dig'
07 August 2017

SHAH ALAM: Utility service providers have been urged to cooperate with the Malaysian Access Forum Bhd (MAFB) to disseminate information on maintenance works to be carried out via the portal 'Call Before You Dig' (CBYD).

Deputy Communications and Multimedia Minister Datuk Jailani Johari said this was to allow companies which had assets underground to be aware of the matter and take appropriate measures to ensure their assets are not affected during the works.

"we know that when excavation works take place they damage the underground cables. So, when we have the CBYD portal, it will provide a heads up to industry players of the excavation works which will be carried out.

"The portal is also the fastest and most effective method to disseminate information on excavation works and this can avoid large losses in the event of cable damage due to the negligence," he told reporters after launching the portal here, today.

MAFB chairman Datuk Mohd Taib Hassan was also present.

Jailani said since CBYD's introduction earlier this year, five telecommunications companies, namely Celcom, Digi, Maxis, Time and TM had partnered with MAFB.

"In addition to the communications and utilities sector, the ministry also advises other parties such as the Public Works Department and local authorities across the country who carry out field works such as road repair, to join the initiative by MAFB," he said.

Meanwhile, Mohd Taib said the method used in CBYD was similar to that practised in other countries by way of a notification made to a 'call centre' and the information regarding the work of excavation or dredging to be carried out was then passed on to all utility and communications firms.

According to him, CBYD was also the first initiative in the region which used the online method.

"Since the introduction of CBYD, we find that the number of incidents of damage to cables as a result of dredging has reduced a lot. According to statistics by telecommunications companies involved, for the first two quarters of this year, there were only five cases of cut cables, compared to 34 in the same period last year.

"This is a good achievement, and the five cases involved excavation works that were not listed on the portal," he said. — Bernama

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info@cbyd.com.my

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(+603) 8881 1964

Location

No 46B, Jalan Diplomatik 3/1, Diplomatik Enklaf,
62050 Putrajaya, Wilayah Persekutuan